YOUR TIME. OUR COMMITMENT.
Cancellation & refunds.
The following refund terms apply to private 60-minute coaching sessions.
| Notice before your lesson | Refund |
|---|---|
| 24 hours or more | 100% · Free cancellation |
| 12–24 hours | 50% of the session price |
| 6–12 hours | To be confirmed before payment |
| Less than 6 hours | Non-refundable |
When is my lesson confirmed?
A preferred date request does not confirm a session. Availability, payment, and your video meeting details must be confirmed before a lesson takes place.
Which time zone applies?
Booking preferences are shown in New York time (America/New_York), including daylight saving time. Cancellation notice is measured against your confirmed lesson start time.